1. Pre-sale service
Professional consulting: We have a highly trained professional sales team, they know all kinds of ceramic products. Whether it is about the material characteristics of ceramic tile, style matching, or the ceramic tile specifications applicable to different Spaces, customers can consult at any time, we will provide detailed, accurate and professional answers to help customers clear product knowledge and make the right choice. For example, when a customer plans to decorate a living room in a modern and minimalist style, our sales team can recommend the right size, color and texture of Shanghong ceramic products based on the living room size, lighting conditions and other factors.
Personalized solution customization: Knowing that each customer's decoration needs and aesthetics are unique, we provide customers with personalized tile matching solutions. After full communication with customers, understand their decoration style, budget and special needs, combined with the rich and diverse product series of Shanghong Ceramics, such as full-body brick, glazed brick, antique brick, tailor-made for customers to purchase and lay exclusive ceramic tile solutions, to ensure that the ideal decoration effect in customers' eyes.
Free sample: In order to let customers feel the texture, color and texture of Shanghong ceramic products more intuitively, we provide free sample service. Customers can obtain samples of desired products through online application or offline stores, compare them with the overall decoration style at home, and actually experience the effect of products in different lighting and environments, so as to make more accurate purchase decisions.
Online and offline display: Online, our official website and e-commerce platform store display a wealth of product pictures, detailed parameters and application cases, which is convenient for customers to browse and understand at any time. Offline, there are product display areas in stores across the country, displaying all kinds of Shanghong ceramic products, customers can come to the scene, close observation and touch the product, feel its quality