Packaging

Different type products with different packages. Customized package is accepted.

1. Without inner box : 1 pc/pp bag, 24 pcs/ctn Carton size: 68*46*59CM

2. With inner box : 1 pc/box, 12 pcs/ctnCarton size: 60*40*55CM

Delivery (production) Time & Shipping

1. Delivery (production) Time: 20 to 25 days after receive deposit.

2. Fast express: FedEx / DHL / UPS / TNT / EMS, door-to-door, 3-5 business days to most of countries.

3. By Air: 3-5 days to your local airport.

4. By Sea: 25-30 days to your local Sea port. (Low price but longer time needed).

5. Customers specifying freight forwarders or negotiable shipping methods.

1. We will inspect all goods piece by piece before shipping. In case of any defective items or damaged items caused (by) during shipping, replacement or refund will be given to you.

2. For all our products, we have 1 year to 2 years warranty. If any quality problems occur on our side in this period, replacement or refund will be given to you.

3. We will provide you with all necessary spare parts if needed.

4. Others customer service agreement if needed

Dongguan Kuyou Helmet Co., Ltd. is located in Dongguan City, an industries city of China. Our company occupies an area of 10,000 square meters and has around 150 staff members.

KuYou is a professional manufacturer and exporter of bicycle helmet, skateboards helmet and other sport helmets since 2012. With an internationally advanced research center, we have specialized teams responsible for production, marketing, service and R&D. We strive to maintain the leading position in the sport helmet industry and we have an annual production capacity of more than 500,000pcs. All of our products are of high quality with CE, SGS, and other certificates. They are exported to more than 30 countries and regions in Europe, America, Southeast Asia, South America, etc.

As one of the professional cycling products manufacture and exporter in China, we always put our emphasis on improving our products and service and adheres to "good faith, professional, innovative, environmentally friendly, efficient service" concept, to win customers' trust

You are warmly welcome to visit us! We are looking forward to establishing long-term mutually beneficial business relationship with you.

Are samples available? Are they free?

1. Yes, sample is available. And our highly creative sample R&D team will develop new designs according to your requirement.

2. As to our company’s policy, the samples cost and the freight will be paid by our customers.

3. For regular customers, samples are free.

Are there any stock products to advise?

Yes, some products have enough stocks to send immediately. The stock quantity is changing every day very quickly, so please kindly confirm with our service people about the stock quantity.

Are you a trading company or manufacturer?

We are a manufacturer and you are welcome to visit us.

How does your factory do regarding quality control?

Quality is priority. We always attach great importance to quality controlling from the very beginning to the very end. Our factory has gained government authentication.

What about your Certifications?

Our products are approved with SGS and CE. Our factory is approved with ISO: 9001:2008.We improve ourselves step by step according to current standards in all over the world.

Can you produce products or packages with our design?

Of course, selected from our web or your customized design (OEM/ODM) is available.

Is there cheap shipping cost to import to our country?

We will find the most affordable shipping for you, and give you the best suggestion.

How much the transportation freight will be?

The freight depends on the weight packing size and your area.

Can we get support if we have our own market position?

Please inform us your detailed mind on your market demand, we will discuss and propose helpful suggestion for you, to find the best solution for you.

What’s your best price?

Our products have a quite wide price range for different types and different quality requirement. Please contact us freely, we will be happy to give you a quotation upon receipt of your detailed requirement.

What’s your MOQ on Helmet? Can I mix color?

MOQ 1000 and 200 pcs/color

Do you have research and development department?

Yes, we have 6 people department.

Who is cooperating with you?

Our customers are including top sport helmet brand in the world, wholesalers and retails for sport helmet.

How to ship the order?

Please inform us your instruction, by sea, by air or by express, any way is ok for us, we have very professional forwarder to provide the best shipping cost, service and guarantee.

What can we get from you?

1. Excellent products (unique design, strict quality control)

2. Great service (OEM, ODM, after-sales services, fast delivery)

3. Professional business consultation.

How to place OEM order to us?

1. First, please view our website and click the link to inform our service people what product you are interested in. Our people will offer you more information that may be helpful for you.

2. Second, please confirm the order with our service people.

3. Then, we will start to produce once getting your deposit. And we will keep you informed any problem during the production. We will inform you to pay the rest payment when the order is ready to ship.

4. At last, we will arrange the shipping follow the order instruction, by sea, by air or by express

Dongguan Kuyou Helmets Co., Ltd.